Draft policy. Details in [brackets] are not final. If you have a question about this policy, please contact Ed.
Terms of Service
Last updated: [DATE]
This template must be reviewed, ideally by an attorney, before launch.
About us
This site is operated by [LEGAL BUSINESS NAME] (“EDS WoodWorx”), [ADDRESS]. Contact: [BUSINESS EMAIL].
Handmade products
Products are handmade from natural wood. Grain, color, figure, and small details will vary from the photos.
Timing
Crafting and shipping times are estimates, not guarantees. See the Shipping Policy.
Personalized pieces
You’re responsible for checking spelling and details of engraving or personalization before you pay. Pieces are made exactly as entered.
Payment
Payments are processed by Stripe. By paying, you also agree to Stripe’s terms for the checkout page.
Prices and availability
Prices and availability may change. If a price is listed in error, or materials for your piece are no longer available, we may cancel the order and refund your payment in full.
Returns
See the Returns and Refunds Policy.
Custom requests
A custom request sent through this site is not an order. Work begins only after we agree on details and price.
Governing law
These terms are governed by the laws of [STATE].